Terms of Service
Last updated: December 3, 2025
1. Acceptance of Terms
By accessing or using Pantry Persona ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
2. Description of Service
Pantry Persona is a kitchen management application that helps you track ingredients, manage recipes, plan meals, and create shopping lists. The Service integrates with ChatGPT to provide conversational access to these features.
3. Eligibility
You must be at least 13 years old to use Pantry Persona. By using the Service, you represent that you meet this age requirement. If we learn that a user is under 13, we will terminate their account immediately.
4. Account Registration
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
5. Subscription and Billing
Free Tier
The free tier provides limited access to features as described on our pricing page.
Pro Subscription
Pro subscriptions are billed monthly or annually. You can cancel at any time, and your subscription will remain active until the end of your current billing period.
Refunds
We offer a 14-day money-back guarantee for new Pro subscriptions. Contact support within 14 days of your first payment for a full refund.
6. Intellectual Property
Your Content
You retain full ownership of all content you create in the Service, including recipes, pantry items, meal plans, and household profiles. By using the Service, you grant us a limited, non-exclusive license to store, display, and process your content solely to provide and improve the Service.
Our Property
Pantry Persona, including its name, logo, design, features, and underlying technology, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of our Service without permission.
Feedback
If you provide suggestions or feedback about the Service, we may use it without obligation to compensate you.
7. Acceptable Use Policy
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Upload malicious code, viruses, or harmful content
- Reverse engineer, decompile, or attempt to extract source code
- Use automated scripts, bots, or tools to access the Service without permission
- Make excessive API requests that strain our infrastructure
- Create multiple accounts to circumvent usage limits or bans
- Store content unrelated to pantry management, recipes, or meal planning
- Use the Service to send spam or unsolicited messages
- Resell, redistribute, or commercially exploit the Service without authorization
- Harass, abuse, or harm other users
Violation of this policy may result in immediate account suspension or termination.
8. Third-Party Services
The Service integrates with third-party services including OpenAI (ChatGPT) and Stripe for payment processing. Your use of these integrations is subject to their respective terms.
9. ChatGPT Integration
Pantry Persona is designed to work with ChatGPT through OpenAI's platform.
Authorization
- You connect your Pantry Persona account to ChatGPT via a secure OAuth 2.1 authorization flow
- During authorization, you choose which permissions (scopes) to grant, such as viewing your pantry or managing recipes
- You may revoke ChatGPT's access at any time from your account settings
Data Sharing
- Only data within your authorized scopes is accessible to ChatGPT
- Conversations with ChatGPT are processed by OpenAI according to their Terms of Service and Privacy Policy
- We do not store your conversation history with ChatGPT
OpenAI's Terms
Your use of ChatGPT is subject to OpenAI's Terms of Use and Privacy Policy. We are not responsible for OpenAI's handling of your conversations or data.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that the Service will be uninterrupted, secure, or error-free. Recipe suggestions and nutritional information are for informational purposes only and should not be considered medical or dietary advice.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
12. Indemnification
You agree to indemnify, defend, and hold harmless Pantry Persona and its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you create or upload to the Service
13. Account Suspension and Termination
Your Right to Cancel
You may delete your account at any time through your account settings or by contacting us. Upon deletion, your data will be removed in accordance with our Privacy Policy.
Our Right to Suspend or Terminate
We reserve the right to suspend or terminate your account immediately and without prior notice if:
- You violate these Terms or our Acceptable Use Policy
- You engage in fraudulent, abusive, or illegal activity
- Your usage patterns suggest automated abuse or spam
- You exceed reasonable storage or usage limits
- You fail to pay applicable subscription fees
- We are required to do so by law
Effect of Termination
Upon termination:
- Your access to the Service will be revoked immediately
- Your data will be deleted in accordance with our Privacy Policy
- If terminated for cause, you are not entitled to any refund
- Provisions that should survive termination (liability, disputes) will remain in effect
Appeals
If you believe your account was terminated in error, you may contact us at hello@pantrypersona.com to request a review.
14. Service Availability
No Guaranteed Uptime
The Service is provided on an "as available" basis. We do not guarantee uninterrupted access and may experience downtime for maintenance, updates, or unforeseen issues.
Modifications
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.
Data Backup
While we maintain regular backups, you are responsible for keeping copies of any content that is important to you.
15. Changes to Terms
We may modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.
16. Governing Law
These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of Delaware.
17. Contact
Questions about these Terms? Contact us at hello@pantrypersona.com